Icon of program: SupportTrio Help Desk Sof…

SupportTrio Help Desk Software for Webware

By OnClick SolutionsTrial versionUser Rating

Key Details of SupportTrio Help Desk Software

  • Manage all incoming and outgoing tickets and e-mail messages through a central interface.
  • Last updated on January 27, 2013
  • There have been 7 updates
  • Virus scan status:

    Clean (it's extremely likely that this software program is clean)


Enlarged image for SupportTrio Help Desk Sof…
SupportTrio Help Desk Software 0/4

Developer's Description

Manage all incoming and outgoing tickets and e-mail messages through a central interface.
Complete web-based helpdesk system that manages all incoming and outgoing tickets and e-mail messages through a central, intuitive user interface. The system includes a full-featured knowledge base that can deliver relevant articles based on the questions your clients enter into new tickets. Advanced workflow functions allow you to assign, forward, and comment on tickets while viewing the activity of other administrators in real time. SupportTrio also provides fine control over user permissions, allowing you to maintain a number of separate departments or even entire helpdesks which are accessible to only the most relevant clients and staff members.

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Full Specifications

GENERAL
Release
January 27, 2013
Latest update
January 27, 2013
Version
3.0.10
OPERATING SYSTEMS
Platform
Webware
Additional Requirements
None
POPULARITY
Total Downloads
250
Downloads Last Week
0

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User Reviews

5/5

1 User Votes