SupportHopper

We have separate applications for support staff and clients to meet their specific needs. For clients, the goal is to share their screen and receive help quickly and easily. For support staff, the goal is to not only see the client's screen, but also to have access to previous events, involved colleagues, and the amount of time spent on the issue. By having separate applications, we can ensure that each side has access to the specific features and tools they need to achieve their goals efficiently and effectively.