Used ServiceDesk Plus for Android?


ServiceDesk Plus Analysis

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Not written by CNET Staff.

ServiceDesk Plus is a free Android application designed to enhance customer relationship management (CRM) for businesses. This cloud-based tool allows users to efficiently manage customer issues and inquiries in a structured manner. With features tailored for both end users and administrators, the app facilitates quick resolution of customer queries, making it an essential asset for small business owners and support teams.

The application provides a user-friendly interface where users can view detailed information about customer issues and take necessary actions. ServiceDesk Plus also enables the creation and management of helpdesks, streamlining the process of customer support. This functionality is crucial for improving overall service quality and ensuring that customer needs are addressed in a timely fashion.

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Used ServiceDesk Plus for Android?


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Full Specifications

GENERAL
Release
Latest update
Version
6.4.5
OPERATING SYSTEMS
Platform
Android
Operating System
Android 15.0
POPULARITY
Total Downloads
16
Downloads Last Week
0

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Last Updated


Developer’s Description

By Zoho
ManageEngine ServiceDesk Plus Android app lets your technicians create, access and resolve requests from any place, anytime. This app reduces the...
ManageEngine ServiceDesk Plus Android app lets your technicians create, access and resolve requests from any place, anytime. This app reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. The app gives you better user experience. ManageEngine ServiceDesk Plus integrates your help desk requests and assets to help you manage your IT effectively, trusted by more than 16000 enterprises worldwide.App features:Filter requests based on criteria such as unassigned, pending, open etc.View, create, edit and delete requests.Perform actions (pick up, assign, close, reply) for requests.Work logs, notes and resolutions can be added/modified for each request.Recent changes:Version 1.2:* Crash on searching & selecting a Requester is fixed* Created Date validation done* Proper login failure message shown* Build compatibility done to work with 8200 or later* Android 2.2 version supported.Content rating: Everyone

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AI Assisted Content Disclosure

Content created and reviewed by Softonic with information obtained from Zoho, using AI.

CNET's editorial team was not involved in the creation of this content. Opinions, analysis and reviews were not provided by CNET.