Icon of program: PTCL Touch for Windows 10

PTCL Touch for Windows 10

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Used PTCL Touch for Windows 10 for Windows?

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Editors’ Review

Download.com staff
PTCLTouch is the official self-care Windows application for PTCL customers. It provides a mobile gateway to manage accounts, pay bills securely, register service complaints, and access multi-channel customer support directly from a mobile device.

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Enlarged image for PTCL Touch for Windows 10
PTCL Touch for Windows 10 0/3

  • Pros

    • Secure bill payment using debit and credit cards
    • Direct registration for landline broadband and EVO service complaints
    • Real-time inquiries for the latest service billing statements
    • Comprehensive support via SMS email and telephone integration
    • Integrated updates for new PTCL products and promotional offers

  • Cons

    • New service orders require a telephone call rather than in-app processing
    • Functionality limited strictly to PTCL regional services
    • Self-care features focused exclusively on basic account management
    • Support channels still rely heavily on external communication methods
Icon of program: PTCL Touch for Windows 10

PTCL Touch for Windows 10

Download now

Used PTCL Touch for Windows 10 for Windows?

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Full Specifications

GENERAL
Release
Latest update
Version
0
OPERATING SYSTEMS
Platform
Windows
Operating System
Windows 10
Additional Requirements
Available for Windows 10 Mobile, Windows Phone 8.1 (ARM)
POPULARITY
Total Downloads
492
Downloads Last Week
1
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Developer’s Description

By PTCL
PTCLTouch is the official Self Care Windows App for PTCL's customers.
PTCLTouch is the official Self Care Windows App for PTCL's customers. This App is a mobile gateway for PTCL customers who want to: Pay bills by debit and credit cards through the PTCL's e-Payment system - Order new PTCL services through telephone call. Register Landline, Broadband and EVO complaints - Enquire about the latest Landline, Broadband and EVO bills - Avail customer care support through SMS, Email and Telephone - Stay updated with PTCL products and services - Stay updated with the latest PTCL promotional offers About PTCL As the leading Information and Communication Technology Service Provider in the region we are the link that allows global communication. We are striving towards mobilizing the world for the future. By becoming partners in innovation, we are ready to shape a future that offers telecom services to bring the world closer. Corporate Vision To be the leading Information and Communication Technology Service Provider in the region by achieving customer satisfaction and maximizing shareholders' value'. Mission - To achieve our vision by having: An organizational environment that fosters professionalism, motivation and quality - An environment that is cost effective and quality conscious - Services that are based on the most optimum technology - "Quality" and "Time" conscious customer service - Sustained growth in earnings and profitability Core Values - Professional Integrity - Teamwork - Customer Satisfaction - Loyalty to the Company PTCL Brand Philosophy PTCL Positioning Statement Hello to the Future "Hello to the Future" is an amalgam of our vision, brand philosophy, brand values and strategy. The essence is "futuristic approach". The positioning statement "Hello to the Future" is basically comprised of two words "Hello" and "Future" that provides the inward communication through the word "Hello", i.e. PTCL welcomes its customers and the future. Also it offers the outward communication through the word "Future" by promising customers the futuristic ideas and products. The first key word "Hello" captures the essence of the whole telephony network that is the backbone of PTCL. "Hello" is a word which is related to the telecommunication history and has been used ever since and will be used in future. This word expresses the welcoming nature of the PTCL brand, its customer oriented approach and warm environment. Everyday most conversations and relationships start with the word "Hello", hence it portrays the relationship building of PTCL with its customers. The second key word "Future" translates PTCL philosophy in a nutshell to provide planned and proactive solutions and products to its customers. PTCL is constantly evolving and taking its customers into the future. The word "Future" holds the promise that PTCL is committed to, by providing complete customer satisfaction through innovative and futuristic services and products. PTCL is breaking the stereotypical perception launching into the Future embracing it as the mission to transform the world of telecommunication and the way its customers communicate. PTCL establishes itself as a futuristic entity which is working constantly towards inventing paramount solutions for its customers. The font style selected is bold, straight and modern. The font depicts the brand values that PTCL fosters. Brand Values - Evolving - Innovative - Human - Trustworthy - Quality Conscious Disclaimer: PTCLTouch is the only officially launched Windows App for PTCL customers to provide mobile customer support, billing and payment facilities.
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