Key Details of mHelpDesk

  • mHelpDesk makes running your field service business easy--whether youre in the office or on a job. With seamless scheduling, estimates and...
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Developer's Description

mHelpDesk makes running your field service business easy--whether youre in the office or on a job. With seamless scheduling, estimates and...
mHelpDesk makes running your field service business easy--whether youre in the office or on a job. With seamless scheduling, estimates and invoices, and customer and staff communication, mHelpDesk has everything you need to get more organized and win more jobs. Our app features the ability to work offline, meaning even if theyre in a basement or an area without a wifi or cell signal, your team can still get the job done.Work online or offlineWith our innovative offline feature, your team can continue to work even when a wifi or cell signal isnt available. Then the app automatically syncs as soon as a connection is found.Simplified schedulingCheck your own schedule or your teams schedule, and create new jobs and appointments directly within the app. Sync our mHelpDesk schedule with Google Calendar for extra efficiency.Professional estimates, on siteCreate and send estimates on the go, using professional templates that youve selected and customized. When the work is done, you can turn the estimate into an invoice with a few button clicks.Invoices that get paid fasterView or email professional-looking invoices directly from your phone, allowing you to take payment immediately.Customer support, made easyBy keeping all of your lead, customer, and job details within the app, your team always has the information they need. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status.Connecting field and officeWith our robust app, communication between office and field techs is seamless. Data is updated automatically so that everyone is on the same page. mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service.Over 12,000 customers use mHelpDesk to run their business more efficiently."We now convert more leads into paying jobs. The professional quotes included are so much better than our old carbon copies." - Nancy S. (Owner @ Vantage Landscaping)"We have been using mHelpDesk for 2 years and it's really helped my company get organized. We've now adopted the software across the company from sales to engineers and its improving our efficiency all the time." - Lisa T. (Owner @ Appliance Rescue)"With mHelpDesk I enter the work once and I'm done. Even better, I can have clients pay me on the spot." - Derek K. (Director @ Kite Refrigeration)Everything you need to get the job doneWeb and mobile accessOffline/online syncSchedulingLead managementJob managementEmail/SMS (text) AutomationEstimatesInvoicesQuickBooks integrationmHelpDesk has happy customers across several industries, including:HVACGeneral contractorsElectriciansPlumbersHandymenExterminatorsLocksmithsRoofersInstallersRepairmenAND MOREGetting startedIf youre already an mHelpDesk customer, then download the app for FREE and sign in with your account credentialsAbout usFor almost 10 years, mHelpDesk has been developing products entirely focused on field service businesses. Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft.Disclaimer: mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can dramatically decrease battery life.


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