MB - Product Question Magento Extension for Webware

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Key Details of MB - Product Question Magento Extension

Let your Magento shop customers ask questions directly on a specific product page.
Last updated on February 29, 2024
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Developer’s Description

By Netbase

Let your Magento shop customers ask questions directly on a specific product page.

If you are looking a extension to employ Product Question to turn guests into actual customers, our Product Question Magento is your best choice with many awesome features from powerful backend and frontend.On the frontend, this advanced extension lets potential customers ask questions directly on the product page. It is a good way for customers to eliminate their doubts. Also, this feature helps customers make an assurance that your product will fulfill their requirements. You can keep customers notified through e-mail when their questions are answered. Conveniently, your potential customers can refer to previous questions asked by other visitors and get the answers to those questions. This function is based on the idea of saving customers their search time and avoiding any repeated questions.

In backend features, this extension allows you to choose the status for customer's questions including "private" or "public". You can choose to make a question private; that means other visitors cannot see this question and the answer given by you. Especially, it's possible to create more questions and add relevant answers to different product sections, and then you can make a comprehensive knowledgebase for your items in particular and your Magento store in general.In addition, you can display questions and answers in product edit page. Questions submitted by customers need to be reviewed, answered, and approved or rejected by you. If approved, the question can then be set to be viewed as private or public. Importantly, it's configurable to show the product question form in the product page or in a separate page.