Mac Help Widget

User Reviews

• Great Widget

  JBthr33April 25, 2010

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  This review was originally posted on VersionTracker.com.<br />I found this on the Apple site shortly after I became a PC to iMac convert. The widget actually didn't work at first -- nothing happened when I plugged in the code I was sent following registration. But I got an incredibly fast, effective, personalized response, including a quick phone conversation, when I emailed about the problem. I was mightily impressed. This is an incredible resource for a Mac neophyte with simple but aggravating issues -- quick, free, help from real experts!

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• Thanks for the help!!!

  blueeyedblonde2November 13, 2009

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  This review was originally posted on VersionTracker.com.<br />Great Widget for tech support. I used them and had my issue fixed very quickly. They advised me that they charge for support but since my issue was quick they did not charge. I am keeping this as an in case of emergency widget.

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• GREAT Widget.. One of my favorites

  curt@mac.comNovember 13, 2009

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  This review was originally posted on VersionTracker.com.<br />I am not sure why some people who also reviewed this widget said that this is bad, this widget is one of the best I think. It is well done, the design is clean and I have used it many times to get help on things that got me stuck. The company behind this widget is one of the best in the Washington DC area and their widget does exactly what it advertises. Not only do I recommend the widget I recommend their iPhone App and I recommend the company if you are in need of top notch support.  Come on people, do you really need a manual for a widget, if so pack-up your Mac and get a Dell!!!

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• Nice upgrade

  jsabowNovember 12, 2009

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  This review was originally posted on VersionTracker.com.<br />I know it has not been working in a few months so I missed it. I use the widget to contact my support tech and they have never let me down. Nice work. Thanks.

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• Excellent Widget!

  Judy3--2008October 17, 2005

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  This review was originally posted on VersionTracker.com.<br />This widget is great and saves a lot of time and frustration. Support was always available and A+.

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• review

  <-RazeR->October 17, 2005

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  This review was originally posted on VersionTracker.com.<br />meant to do areview as well , not just a commentary...

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• wow

  itright.netOctober 17, 2005

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  This review was originally posted on VersionTracker.com.<br />i do tech work myself, and it was nice to have a support team backing me up.

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• Very Bad Widget: Poor Design, Poor Functionality.

  macpro533October 4, 2005

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  This review was originally posted on VersionTracker.com.<br />I am a widget fanatic and this is one of the worst I have seen. The design is horrible and more importantly, the fuctionality is pathetic. More customer service attention is needed to back this widget's so called "support". Use Mac's support site or live help through forums because they're sure better than this widget. A new version is indeed needed and hopefully it will fix these problems.

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• My favorite Widget

  kgb4September 21, 2005

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  This review was originally posted on VersionTracker.com.<br /> It is a great widget and very helpful people. Live support is not always available but they are very responsive in returning emails and I called late at night and got instant help. They told me when I called that they might start charging for live support (minimal like 10-20 a month or less) but I would pay it since they saved me several hours with a computer tech. Karen

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