Used Lucid Help Desk for Windows? Share your experience and help other users.
Key Details of Lucid Help Desk
- Track trouble tickets and product enhancement requests.
- Last updated on
- There have been 8 updates
- Virus scan status:
Clean (it’s extremely likely that this software program is clean)
Developer’s Description
Track requests for a variety of maintenance and installation services (requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to complete. An integrated employee database allows you to maintain employee department, computer, and phone number information. Support personnel are notified via a pop-up screen anytime a new service request is assigned to them. Email update messages are sent to the person reporting the problem as new status becomes available.
Used Lucid Help Desk for Windows? Share your experience and help other users.
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