Job Log for Windows

Name: Job Log
Rating: 3 (1 reviews)
Author: Lazy Bayou

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Editors’ Review

Download.com staffFebruary 20, 2026

Job Log is a call tracking application for small to medium businesses. It manages help desk tickets, builds a knowledge base, and provides management reports.

Top Recommended Alternative

Oracle to Excel

Trial version

Pros
- Tracks incoming help desk calls and assigns support personnel.
- Issues tickets upon call receipt.
- Saves resolutions to a knowledge base for future use.
- Generates reports on open tickets by department and technician.
- Aids in timely issue escalation and resolution.
Cons
- No mention of mobile accessibility.
- Integration capabilities not specified.
- No details on user roles or permissions.
- Customization options are not detailed.
- Specific reporting metrics are not listed.

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Full Specifications

GENERAL

Release: December 27, 2012

Latest update: February 20, 2026

Version: 5.0

OPERATING SYSTEMS

Platform: Windows

Operating System

Windows 2000
Windows 7
Windows 8
Windows Vista
Windows XP
Windows 10

Additional Requirements: None

POPULARITY

Total Downloads: 294

Downloads Last Week: 12

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Program available in other languages

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Last Updated

User Reviews

3/5

1 User Votes

Its OK but I will not pay for it.
jbarney10June 2, 2011
Pros
It is a nice little piece of software that you can enter service tickets in to. Great for keeping track of them.
Cons
You cant email them, you cant print them or do really anything except update them in this software. It does not even give you a very good way to see what is in the Q.
Summary
If you need to keep track of service tickets for yourself or a few people its not bad. But if you are running a service based company you may want to look else where.

Developer’s Description

By Lazy Bayou

Track the calls coming to customer service department for follow up after assigning a support personnel.

Job Log is for the small to medium size business that wants to track calls coming into their help desk for follow up after assigning support personnel to resolve issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can be resolved while the caller is still on the phone. A report showing open tickets by department and support technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.

Job Log for Windows

Editors’ Review

Top Recommended Alternative

Oracle to Excel

Pros

Cons