Used Job Log for Windows?


Editors’ Review

Download.com staff
Job Log is a call tracking application for small to medium businesses. It manages help desk tickets, builds a knowledge base, and provides management reports.

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Job Log 0/1
  • Pros

    • Tracks incoming help desk calls and assigns support personnel.
    • Issues tickets upon call receipt.
    • Saves resolutions to a knowledge base for future use.
    • Generates reports on open tickets by department and technician.
    • Aids in timely issue escalation and resolution.
  • Cons

    • No mention of mobile accessibility.
    • Integration capabilities not specified.
    • No details on user roles or permissions.
    • Customization options are not detailed.
    • Specific reporting metrics are not listed.

Used Job Log for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
5.0
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 8
  • Windows 10
  • Windows XP
  • Windows 2000
  • Windows Vista
  • Windows 7
Additional Requirements
None
POPULARITY
Total Downloads
294
Downloads Last Week
0

Report Software

Program available in other languages


Last Updated


User Reviews

3/5

1 User Votes


Developer’s Description

Track the calls coming to customer service department for follow up after assigning a support personnel.

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