J2PrinterWorks for Windows

User Reviews

• As a whole the product works well, is easy to use and great tech support.

  January 27, 2005

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  Summary

  We've used J2PrinterWorks for a couple of years and have been very satisfied. Recently we included ILOG JViews into our product. We had a problem printing the ILOG components when they were not visible on the screen. I initially sent a sample to ILOG, as my experience with ILOG has been, they were of absolutely no help. On the other hand I contacted J2PrinterWorks tech support. My issue was attended to immediately, within hours. The problem was understood immediately and some possible work around was suggested. The next day I recieved an updated email detailing in fact what was the root cause of the problem and the solution, which I subsequently implemented in our code and the problem was resolved.

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