ISL Light for Windows

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Developer’s Description

Support your clients remotely by connecting with their PC or Mac via the Internet.

ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.According to the vendor, ISL Light is easy to use and allows the operator to invite a client to join a support session by typing in a unique session code, or can start the remote support session directly from live chat software. The software is translated in 28 languages and used across a wide range of industries, including banking, government, insurance, and healthcare.

Key features include screen sharing, unattended access to remote computers, permission management, chat messaging, session recording, file transfer, WakeOnLAN, RDP routing. The product is subject to very high-security standards and provides two-factor authentication and AES 256-bit data encryption.ISL Light can be deployed as a cloud service or as an on-premise solution. The license does not limit the number of users, installations or the number of clients users connect to.

ISL Light for Windows

Used ISL Light for Windows? Share your experience and help other users.

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Full Specifications

GENERAL

Release: March 1, 2020

Latest update: February 29, 2024

Version: 4.4

OPERATING SYSTEMS

Platform: Windows

Operating System

Windows XP
Windows NT
Windows ME
Windows 2000
Windows 8
Windows 98
Windows Server
Windows Vista
Windows 2003
Windows 7
Windows 10

Additional Requirements: None

POPULARITY

Total Downloads: 3,703

Downloads Last Week: 1

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Program available in other languages

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Last Updated

User Reviews

4.9/5

7 User Votes

Simple, reliable, fast
cfx_October 6, 2010
Pros
simplicity
Cons
You have to register (free), there is no option to send support code by e-mail. I don't like the futuristic GUI
Summary
There is no option to send support code by e-mail : you have to tell the code by e-mail, by chat etc., what I find annoying, their support service told me that this problem is going to be fixed, we will see. Except that, is quite nice
Great remote viewing client
DejanCenceljOctober 5, 2010
Pros
Great design, multiple platform design!
Cons
None that i could found!
Summary
Does exactly what it says
frederickbergOctober 4, 2010
Pros
Great product for supporting clients remotely. The price is fair especially if I think that I can also use 3 other products!
Cons
Nothing that I can think of.
Summary
impressive software, fast, easy to use
dha_markOctober 4, 2010
Pros
It impressed me just how easy and fast it was to make a new connection with a random person. The quality of remote desktop can put you right at the remote pc. Also nice audio and video communication.
Cons
absolutely none
Summary
Very nice looking program with lots of extra options
Gentle_JeanOctober 4, 2010
Pros
easy to use, great interface, in the language of the user, chat function, conference function, great tool to monitor several unattended computers, free support.
Cons
It's not a free program, but the extra options like chat and conference and surely the easy use and great interface give it enough reason to buy it.
Summary
It's a great tool to give one time support to others, or regularly, while being able to always access the computers with ISL Always on. The chat function ISL Pronto can also be used as an internal communication tool or to chat with customers on the website. Even while buying a coupon of 100 Euro (140 USD) you can use it for chat unlimited in time and with different customers at once. Great to see that it's possible to print documents when giving support.
Easy to use and reliable remote support software
Baraf80October 4, 2010
Pros
Fast, works also on mobile phones, passes all firewalls without problems. Great technical support - anytime i need help, ISL guys help me out. I also use their solution for online meetings ISL Groop, which comes included in the licence. Very nice.
Cons
Can't find one.
Summary
Great support, fast and easy to use.
skokicaOctober 3, 2010
Pros
Straightforward usage, supports multiple platforms, great support, fast, nice design, not expensive considering the package you get with the purchase.
Cons
No negative experiences.
Summary