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Key Details of iDesk

  • Create a customer support center and process your daily support request.
  • Last updated on
  • There have been 3 updates
  • Virus scan status:

    Clean (it’s extremely likely that this software program is clean)


Developer’s Description

Create a customer support center and process your daily support request.

iDesk is helpdesk software that allows you to process your daily support requests. It will help you to create a customer support center where you can facilitate eased communications and issue tracking between customers and support staff in one or more departments. iDesk not only provides general ticket handling, but also has POP3 processing, private messaging, announcements, job scheduler, knowledge base, download center, spam handling, statistics, and predefined replies.

Version 1.6.3 introduces the following features and fixes: empty e-mail subject will no longer be considered as spam; fixed bug on ticket search by e-mail; fixed bug on staff only department filtering.



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Full Specifications

GENERAL
Release
Latest update
Version
1.6.3
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 98
  • Windows 10
  • Windows ME
  • Windows XP
  • Windows NT
  • Windows 2000
Additional Requirements
Windows 98/Me/NT/2000/XP/2003 Server, PHP 2.0, MySQL 5.0
POPULARITY
Total Downloads
1,539
Downloads Last Week
3

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