Used iDesk for Windows?


Editors’ Review

Download.com staff
iDesk is comprehensive helpdesk software for creating a customer support center. It streamlines daily support requests, communication, and issue tracking between customers and staff across departments.

Top Recommended Alternative

  • Pros

    • General ticket handling and issue tracking.
    • Facilitates communication across multiple departments.
    • Features POP3 processing and private messaging.
    • Includes knowledge base and download center.
    • Provides spam handling, statistics, and predefined replies.
  • Cons

    No Cons available


Used iDesk for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
1.6.3
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 2000
  • Windows 10
  • Windows XP
  • Windows NT
  • Windows ME
  • Windows 98
Additional Requirements
Windows 98/Me/NT/2000/XP/2003 Server, PHP 2.0, MySQL 5.0
POPULARITY
Total Downloads
1,596
Downloads Last Week
0

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Last Updated


Developer’s Description

Create a customer support center and process your daily support request.

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