Icon of program: cc-Modeler Lite

cc-Modeler Lite for Windows

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Editors’ Review

Download.com staff
cc-Modeler Lite is an Erlang C calculator for call centers and help desks. It simplifies modeling and analysis of staffing requirements and service performance using the industry-standard Erlang C traffic model.

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cc-Modeler Lite 0/1

  • Pros

    • Simplifies call center staffing requirements modeling.
    • Simplifies service performance analysis.
    • Utilizes industry-standard Erlang C traffic model.
    • Provides extensive graphs for data visualization.
    • Dedicated Erlang C calculator for help desks.

  • Cons

    • Functionality is limited by "Lite" version.
    • No mention of data import/export features.
    • Lacks details on customization options.
    • No explicit mention of reporting capabilities.
    • Does not detail multi-user collaboration.
Icon of program: cc-Modeler Lite

cc-Modeler Lite for Windows

Download now

Used cc-Modeler Lite for Windows?

Explore More

Full Specifications

GENERAL
Release
Latest update
Version
1.2.3
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 7
  • Windows 8
  • Windows XP
  • Windows 10
  • Windows Vista
  • Windows 2003
  • Windows 2000
  • Windows Server
Additional Requirements
None
POPULARITY
Total Downloads
1,807
Downloads Last Week
2
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Developer’s Description

By KoolToolz
Use Erlang C calculator for call centers & help desks.
cc-Modeler Lite is the ultimate Erlang C tool--it simplifies the modeling and analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, with extensive graphs.
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