Icon of program: HelpDeskZ

HelpDeskZ for Windows

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Editors’ Review

Download.com staff
HelpDeskZ is a free, web-based PHP support ticket system. It organizes inquiries, allows agent assignments, and speeds up responses with pre-formatted replies. Customize data collection and templates.

  • Pros

    • Free PHP based software
    • Web-based support ticket system
    • Categorize tickets into groups
    • Assign agents to groups
    • Twig template engine for easy customization

  • Cons

    • Requires HTML knowledge for template changes
    • Easy translation is a stated feature, but no mention of built-in languages
Icon of program: HelpDeskZ

HelpDeskZ for Windows

Download now

Used HelpDeskZ for Windows?

Explore More

Full Specifications

GENERAL
Release
Latest update
Version
1.0
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows Vista
  • Windows 7
  • Windows 8
  • Windows Server
  • Windows 10
Additional Requirements
PHP 5.x, MySQL database
POPULARITY
Total Downloads
160
Downloads Last Week
1
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Last Updated

Developer’s Description

By Evolution Script
Manage your site support with a Web-based support ticket.
HelpDeskZ is a free PHP based software which allows you to manage your site's support with a web-based support ticket system. Categorize tickets into groups to organize tickets and assign agents to groups to manage tickets. Stop wasting time writing the same replies again and again. Ensure quick consistent responses to common questions by creating pre-formatted replies. Customize the data collected from users when submitting a ticket to help get straight to the issue. You can easily change the look of your helpdesk with only html knowledge because HelpDeskZ use Twig as template engine. HelpDeskZ can be translated easily to any language.
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