Icon of program: Freshdesk

Freshdesk for Webware

By FreshdeskTrial versionUser Rating

Key Details of Freshdesk

  • Provide support for you customers using e-mail, phone and social media.
  • Last updated on February 29, 2024
  • There have been 9 updates
  • Virus scan status:

    Clean (it's extremely likely that this software program is clean)

Registration required

Developer's Description

Provide support for you customers using e-mail, phone and social media.
Freshdesk is an online help desk software that allows you to support customers using e-mail, phone, the Web, Twitter or Facebook.Customer support is no more just about answering e-mails and phone calls. Your customers are now talking about you on blogs, forums, Facebook, Twitter and other engagement platforms of their choice. Are you responding to them where they are? Are you capturing product development ideas from them? Freshdesk is an online customer support software that seamlessly integrates traditional customer support channels like e-mail, phone, the Web and chat with new social channels like Facebook and Twitter.

With Freshdesk there is nothing to download or install - you don't have to babysit your helpdesk or worry about server upgrades and patches. You focus on providing a great support experience to your customers and leave the rest to Freshdesk.


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