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By CCDEx Technologies Free to try

Developer's Description

Complete Call Center Software for All your Needs.

Our application is composed of effective communication tools, designed to ensure maximum productivity and effectiveness in administering and executing telemarketing campaigns and customer service.

It is an ideal for small, medium and large sized call centers handling large call volumes. With a broad range of advanced features, our suite provides inbound call handling for customer support as well as outbound for multiple and telemarketing campaigns.

Improve Agents Efficiency: Agents will be more productive with smart tools that help them resolve order issues and improve customer service. Our product includes integrated customer information management and call tracking, so call center agents have information at their fingertips, and can immediately answer customer queries via phone with information collected from customer interactions.

Increased Customer Satisfaction and loyalty: Our automated call routing structure will allow you to provide your customers with exceptional customer service while at the same time improving call management, decreasing the amount of calls being transferred from one representative to another and the number of callers who disconnect after long holds periods.

Full Specifications

What's new in version 4.2


Release March 25, 2015
Date Added March 25, 2015
Version 4.2

Operating Systems

Operating Systems Windows 2003, Windows 8, Windows Vista, Windows, Windows Server 2008, Windows 7, Windows XP
Additional Requirements IP PBX or VoIP services provider


Total Downloads 20
Downloads Last Week 0
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