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CustomerReach for Windows

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CustomerReach Analysis

AI Assisted Content ·

Not written by CNET Staff.

CustomerReach is a free communications application designed for Windows that facilitates seamless chat experiences for users. It offers a user-friendly interface and a variety of features aimed at enhancing communication efficiency. The application supports one-on-one messaging, group chats, and file sharing, making it versatile for both personal and professional use.

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In addition to standard chat functionalities, CustomerReach includes features like message notifications, customizable chat rooms, and the ability to integrate with other software tools. Its design prioritizes ease of use, ensuring that users can navigate the platform without extensive training. Overall, CustomerReach serves as a robust solution for anyone looking to improve their communication capabilities.

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CustomerReach 0/3
Icon of program: CustomerReach

CustomerReach for Windows

Download now

Used CustomerReach for Windows?

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Full Specifications

GENERAL
Release
Latest update
Version
5.0.592
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 7
  • Windows Server
  • Windows 2003
  • Windows Vista
  • Windows XP
  • Windows 10
Additional Requirements
None
POPULARITY
Total Downloads
716
Downloads Last Week
0
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Program available in other languages

Last Updated

Developer’s Description

By CustomerReach
Chat with your Web site visitors, monitor traffic and view keywords in real-time.
CustomerReach Live Chat is a desktop instant messenger for chatting with website visitors. CustomerReach offers unique benefits such the ability to have more than one agent in a chat. Rather than using HTML polling to check periodically for online customers, CustomerReach uses a socket connection, which allows the software to perform more efficiently and reliably with lower latency. The result is smoother, faster communication. Other features include an easy-to-use interface with agent-to-agent chat capabilities, automatic spell checking, keyword monitoring, which allows an agent to see which key words a customer may have used to find the website, full customization, and a knowledge-base that stores informative articles and documents, which an agent can read easily while chatting with a customer. In addition, customer service agents can view a visitors geographic location using the geolocation feature.
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AI Assisted Content Disclosure

Content created and reviewed by Softonic with information obtained from CustomerReach, using AI.

CNET's editorial team was not involved in the creation of this content. Opinions, analysis and reviews were not provided by CNET.