Customer Service Database Software for Windows

Used Customer Service Database Software for Windows?

Editors’ Review

Download.com staffFebruary 24, 2026

This application offers a straightforward solution for creating and managing customer service calls. Its user-friendly interface helps you track key communication details like customer ID, dates, and priority to maintain clear service records.

Pros
- Logs interactions by unique customer ID
- Tracks communication details, dates, and priority levels
- Features a user-friendly data entry interface
- Organizes client service communication records
Cons
- Lacks multi-user collaboration or case assignment features
- No built-in reporting or analytics capabilities
- No integration with third-party email or CRM systems
- Does not offer workflow automation or ticket routing

Customer Service Database Software for Windows

Used Customer Service Database Software for Windows?

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Full Specifications

GENERAL

Release: January 12, 2015

Latest update: February 24, 2026

Version: 7.0

OPERATING SYSTEMS

Platform: Windows

Operating System

Windows 2003
Windows 2000
Windows NT
Windows 7
Windows Server
Windows ME
Windows Vista
Windows 10
Windows 8
Windows XP
Windows 98

Additional Requirements: None

POPULARITY

Total Downloads: 137

Downloads Last Week: 1

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Developer’s Description

Create and manage customer service calls and interactions.

This software offers a solution for users who want to create and manage customer service calls and interactions. There are fields for customer ID, and all the logical details of service communications, dates, priority, etc. With this user-friendly interface, it is easy to keep track of the "who, how, what and when" of client service communications.