Used Cuba for SDE (TSAPI) for Windows?


Editors’ Review

Download.com staff
Cuba is a customizable CTI middleware that seamlessly integrates telephony with BMC Service Desk Express, enabling screen pops based on call information.

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Cuba for SDE (TSAPI) 0/1
  • Pros

    • Fully customizable telephony middleware
    • Enables screen pop for BMC Service Desk Express
    • Screen pop based on caller or called number
    • Supports ringing or answered calls
    • Seamless and automated setup for quick installation
  • Cons

    No Cons available


Used Cuba for SDE (TSAPI) for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
1.3
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows XP
  • Windows 10
  • Windows Vista
  • Windows 7
Additional Requirements
None
POPULARITY
Total Downloads
191
Downloads Last Week
6

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Developer’s Description

Integrate computer telephony for BMC Service Desk Express.
Cuba for BMC Service Desk Express is a fully customizable telephony middle-ware product to enable screen pop of BMC Service Desk Express, SDE (aka Magic Solutions). Screenpop based on Caller or called number. Pop on a ringing or answered call. Cuba delivers all the features you'd expect from a full service CTI application - with a seamless fully automated set up that makes installation quick and easy.

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