British Airways for iOS

User Reviews

• "British Airlines should be renamed Brutish Airlines"

  twowaycoolAugust 28, 2011

  Pros

  Cabin crew pleasant enough

  Cons

  Dirty Business Class cabin, horrible customer service for missed connection.

  Summary

  Twowaycool Registered since: 28/08/2011 Number of Reviews: 1 Tweet Review of BA British Airways Written on: 28/08/2011 I paid for British Air business class round-trip from Seattle to Paris, connecting at Heathrow. On the flight out, cabin was not clean...there were used toothpicks on the window seat storage bin. On the return flight, I missed my connection due to late departure from Paris, delaying my return by 7 hours. On the flight, the entertainment system didn't work. I had to connect in Las Vegas with Alaska. Even though I had paid for Business Class, they booked me in coach for the final leg to Seattle...when I pointed that out, the ticket counter lady told me that Alaska only flew coach that leg. When I got to Vegas, I found out that she was either misinformed or had lied. At my own expense, I upgraded. I will contact Brutish Airlines, spread the word, and never fly them again.

  ---

• Show reviewsHide reviews
• Rate it