Icon of program: BC Call Center

BC Call Center for Windows

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Editors’ Review

Download.com staff
BC Call Center provides a robust web-based system for managing customer support. It offers tools to efficiently track calls, assign tasks, and generate reports for improved client service.

  • Pros

    • Web-based call and support management system
    • Historical records and archiving capabilities
    • Call ownership and assignment features
    • Statistical and call activity reporting
    • ITIL-based process for lifecycle tracking

  • Cons

    No Cons available

Icon of program: BC Call Center

BC Call Center for Windows

Download now

Used BC Call Center for Windows?

Explore More

Full Specifications

GENERAL
Release
Latest update
Version
3.6
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 10
  • Windows ME
  • Windows Vista
  • Windows NT
  • Windows 98
  • Windows XP
  • Windows 2000
  • Windows 2003
Additional Requirements
ASP enabled Web server (IIS)
POPULARITY
Total Downloads
366
Downloads Last Week
0
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Last Updated

Developer’s Description

By Bill Catchem Software
Setup a web based Call and Support management system.
The BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include historical records, archiving, call ownership and assignments, statistical and call activity reports, and much more.

Track calls through their entire life cycle with an ITIL based process modeled after Ernst and Young's navigator series. Improve and simplify your customer service with the BC Call Center.

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