BC Call Center for Windows

Name: BC Call Center
Rating: 4 (1 reviews)
Author: Bill Catchem Software

By Bill Catchem Software
Trial version
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Developer’s Description

By Bill Catchem Software

Setup a web based Call and Support management system.

The BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include historical records, archiving, call ownership and assignments, statistical and call activity reports, and much more.

Track calls through their entire life cycle with an ITIL based process modeled after Ernst and Young's navigator series. Improve and simplify your customer service with the BC Call Center.