Trusted by over 2.5 million users and awarded "Best Overall Value" from Info-Tech Research Group three years in a row, the Agiloft's Help Desk streamlines your operations to close tickets faster, improve consistency, and gain actionable insights. Its agile platform removes the need for manual-coding and replaces it with deep configurability, helping you go live on-time and on-budget, at less than half the TCO of other solutions . Automate operations with an end user portal, full workflow engine, dashboard performance metrics, and more.