Pros
It's easy to install and scanned fast. It's a good protection.
Cons
Sometimes blocks my computer
Pros
Cheap, because it doesnt work!!
Cons
Garbage, see summary below for more details
Summary
Where do I even start on something like this? I have a background in IT technology from the 90's but now work in project management. I'm not completely stupid when it comes to this type of stuff. I've used Norton for a few years paying close to $90.00 per year to cover my computers in my house. One thing I can attest to is that the software has gotten worse and worse as the time has passed. The software has slowed down the computers more and more. Not only that but I've gotten a few virus infections on the computer as well. These infections weren't able to be removed by Norton, and the software didn't help remove them or protect me from getting them. In fact, they got worse and worse until I eventually had to hire a company to repair the virus infections. Norton was absolutely ZERO help and their customer service agents tried selling me more garbage. I resulted to checking online and finding an alternative to their scam. I was able to find secure remote support online that is US based company. Secure remote logged in remotely to the computer and removed Norton right away. They were able to get my last year refunded back to my card. The problem was the virus, they were able to delete it and get the computers up and running properly. The best part is the solution to Norton is a different security software. Norton will not stand behind their product and I will never EVER use it again. Its garbage. The guys I hired sold me a software that's lifetime. The best part is that they do
Pros
Decent product, easy interface.
Cons
Service and website are terrible. I've tried to renew twice, and both times were horrible. The first time, I attempted to renew through my product. Went through the process, paid, and attempted to input the key I was given only to have it not work. After contacting customer service, I was told that the product no longer existed - even though I just paid for it. Customer service got it resolved eventually.
The second time, I tried over the course of about a week to purchase a renewal only to have their system tell me that it couldn't process a payment via paypal. I experimentally tried moving forward with an expensive upgrade, and lo and behold, it was ready to process that just fine. Contacted customer service about getting my renewal, and their response was basically 'don't know, can't help you, just give us your credit card instead.' If they can't even process paypal (unless you're getting an expensive upgrade), no way I was going to give them my CC details.
Summary
Product is decent when and if you can get it working. UI in the product is OK when it's working. However, the customer service and website problems are unforgivable and not worth the headache. Spend your money elsewhere; Norton will just waste your time.
Pros
NONE, IT WON'T ACTIVATE.
Cons
THEIR LOUSY SOFTWARE WON'T ACTIVATE.
Summary
UPDATE:
After wasting over an hour trying to activate, posting questions on Symantec's forum, and using their tech support chat, their answer is to "uninstall/reinstall", pretty much the standard answer to everything. Now I must waste MORE time uninstalling their lousy software and reinstalling. Not only that, but I am going to lose ALL of the custom firewall settings I created in NIS.
DISABLE THE "AUTOMATIC UPGRADE" "FEATURE". OTHERWISE, THEY WILL MAKE *YOUR* LIFE A LIVING HELL.
------------------------------------
I bought a new key for Norton Security on Dec 2, 2014. I added the new key day before yesterday with NIS 2014 and everything worked fine, OK. I made the mistake of leaving the "automatically upgrade to new version" enabled. This morning NIS 2014 automatically upgraded to the latest Norton Security. Now I get an error message:
"Unable to Proceed
We were unable to complete activation of your upgraded product. Try again by clicking Activate Now in the main window of your product. (-1010)"
Before that it said:
"Server error
We're working to resolve an issue that prevents us from completing your request. Try again later."
I have tried over 100 times to Activate but it won't work. Their job is to make your life a living hell if you install their software. Disable the "automatic upgrade" "feature". Otherwise, they will make YOUR life a living hell.
Pros
good protection.
Cons
It has an outrageous price hopping to convince others of a higher quality.
No free versions for poorer / disabled folks. If they were COMMITTED TO THE CAUSE (as AVG-FREE) rather than just money, they would have a free version.
To fully get rid of their annoying popups, you have to download an UNINSTALLER from Norton!?!?
Summary
Unless you are just in the upper 2% income and like to throw away money, STAY AWAY!!! Don't even TRY it, because of which it will be impossible to uninstall.
Read reply (1)
Reply by craigminah on September 26, 2015
"Upper 2% income"? Nice hyperbole, but I installed the trial then when my time was up Symantec offered a one-year license for $24.99. Pretty decent deal for a great product.
Pros
What people don't realize is how advanced and sophisticated this Symantec Security Suite is. There is pattern and signature-based, as well as the SONAR (heuristic) internet intrusion detection and prevention system - with traditional antiviral signatures and realtime guard. Norton does disk scanning in the background when the computer isn't in use, and is easy on resources with minimal CPU drain and light memory footprint. The Norton firewall is sophisticated and easy to use: in almost all cases, the user has to do nothing since the firewall creates automatic rules for each app. Downloads are automatically scanned and a popup at lower right of the screen tells you if they are safe: You can click on that and get details resulting from both antiviral scanning and crowd sourcing from Reputation in the vast Norton User Community. World Class! Of people bashing it, some are sadly misinformed as to the sophistication and protection offered by the most used Security Product in the world.
Cons
IF anything, I guess Norton, as with any Security product, can improve their already excellent scores from independent Testing Labs.
Summary
NO security product can protect users from their own reckless behavior and stupidity. But Norton is about as close to "set and forget" protection as they come. I highly recommend it - and if you Google for reviews on this product, you'll find some fair reviews that look into details of all the neat features packed into this popular security software. Choice of this type of software tends to be emotional, misinformed, and highly subjective. Sometimes users get burned because of their own mistakes and naive risk taking: Venturing onto websites they should not dare to go - expectiing their Security to protect them from themselves, when they need to exercise proper caution, regardless of Security. But for reasonably responsible users, there is no better protection than Norton, imho.
Pros
None, nada, zip, nothing
Cons
The very worst in bloatware. Interferes with the performance of all applications. Could not wait to remove it from my brand new laptop and did so with great haste. Happily returning to malwarebytes and AVG. Wish I could give this product negative stars.
Pros
None noted.
Cons
Slowed Machine.
Website not user friendly.
Misleading product options.
Summary
Absolutely horrible product. Slowed machine, scans were either comprehensive and dreadfully slow or quick and horribly ineffective. Product was uninstalled and McAfee was reinstalled. Norton then continued to bill me for products that I wasn't using, even billing me for two separate accounts; I didn't even know that I had more than one. The website was never user-friendly in my opinion. When I called for a refund earlier this morning, I was denied refund on $106.00 that had unknowingly posted to my account 61 days from today. Norton has a, "60-day money back guarantee." The guarantee is fine, if I was using the product. I haven't used the product in over a year. Knowingly, I am to blame for not noticing the FIRST charge until the SECOND charge posted to my account. However, Norton is expecting me, and other consumers I am certain, to pay for a product THAT I DID NOT USE. Legal robbery! I WILL NEVER ATTEMPT TO USE NORTON PRODUCTS AGAIN! I hope that other consumers take note of this experience and don't as well!
Read reply (1)
Reply by Randy Bell on March 4, 2015
Unknowingly posted to your account? Really? Do you regularly check your email? You should have gotten emails notifying you of a renewal of your subscription. It only takes minutes to click on links and opt out of automatic renewal or outright cancel your subscription. You might want to call Symantec again and explain what happened - but, legally, they are under no obligation to issue a refund: How are they to know you: (i) are not using the product; (ii) apparently never check your email - since you would surely have gotten email notices of their intention to renew. Sorry that happened to you, maybe a second effort or appeal would be successful. But, from a strictly legal standpoint it is your responsibility to cancel your subscription, or at the least to opt out of auto-renewal.
Pros
Norton has been good product in past, it used to be the only one i would recommend!
Cons
Symantec has not advertised or informed the customer about the differences between Norton Security and Norton Security with Backup. MAJOR difference is either 5 or 10 licences until you are at the check out. So as a warning, beware!
Summary
Know what you are buying, and make sure this company Symantec does not take advantage of you!
Pros
fast & does a good job using minimum resourses
Cons
i have none
Please Wait
by
Tuong Nguyen
/ October 01, 2014
