MediaMax for Windows

User Reviews

• Waste of money and time! Avoid like the plague!

  charlybodNovember 14, 2007

  Pros

  Cons

  Unable to uplaod files reliably for 2 months now (basicly since I purchased their services)! Avoid!!!!!

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• Avoid at all costs! I canceled in June and they're still billing me monthly.

  thebeanoooSeptember 15, 2007

  Pros

  Cons

  Summary

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• An F in Customer Service, Accessibility and User Friendliness

  queenlint1August 14, 2007

  Pros

  I LOVED this service when Streamload owned it. Never had a glitch and the cheeky one-liners while I waited for files to upload were entertaining. Customer service and ease of use was the best.

  Cons

  After MediaMax purchased Streamload, customer service, billing accuracy and courtesy just went out the window. You wait weeks for a response to being frozen out of your account for non-payment despite the continual withdrawal of funds from your subscripton service and when they DO answer, the issue is never resolved even when the extra payments are credited. There is no live person chat, no way to get a live person on the phone, no help from the help file on how to fix any of it. My opinion - stay away, find another online storage service and save yourself frustration and headaches.

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