HelpDesk
HelpDesk
Publisher's Description
From Artisan Global Software:
HelpDesk is a Web-based software offering a simple way of handling support questions. Questions and answers are structured and gathered in a knowledge database. The customers and the support staff can search among concluded requests to find the answers to their questions. The knowledge gained from the solutions to previous problems is also reused in standard answers.
What do you need to know about free software?
Publisher's Description
From Artisan Global Software:
HelpDesk is a Web-based software offering a simple way of handling support questions. Questions and answers are structured and gathered in a knowledge database. The customers and the support staff can search among concluded requests to find the answers to their questions. The knowledge gained from the solutions to previous problems is also reused in standard answers.
