HelpDesk for Windows

Name: HelpDesk
Rating: 1 (1 reviews)
Author: Artisan Global Software

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Used HelpDesk for Windows?

Editors’ Review

Download.com staffMarch 12, 2026

HelpDesk is web-based software designed to streamline customer support operations. It centralizes questions and answers in a knowledge database, allowing both staff and customers to efficiently find solutions and reuse standard responses.

Top Recommended Alternative

MP Software CMMS Enterprise Network

Trial version

Pros
- Web-based platform for accessibility
- Simple handling of support questions
- Structured knowledge database
- Searchable concluded requests
- Reuses knowledge for standard answers
Cons
No Cons available

HelpDesk for Windows

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Full Specifications

GENERAL

Release: May 1, 2003

Latest update: March 12, 2026

Version: 2.0

OPERATING SYSTEMS

Platform: Windows

Operating System

Windows 2000
Windows NT
Windows 10

Additional Requirements: Windows NT/2000

POPULARITY

Total Downloads: 2,272

Downloads Last Week: 1

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User Reviews

1/5

1 User Votes

$500.00 for this? You've GOT to be kidding.
May 5, 2003
Pros
Cons
Summary
Oh come on. You can't SERIOUSLY consider charging $500.00 bucks for this. There are several open source ones available which do exactly the same as this and are free. Yours doesn't even have all the same features as the free ones and you try to pass this off as a commercial application? No way. Not even worth the download.

Developer’s Description

By Artisan Global Software

Answer your customers' questions easily with this software designed to assist your support staff.

HelpDesk for Windows

Editors’ Review

Top Recommended Alternative

MP Software CMMS Enterprise Network

Pros

Cons

HelpDesk for Windows

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$500.00 for this? You've GOT to be kidding.

Developer’s Description