Icon of program: HelpDesk

HelpDesk for Windows

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Used HelpDesk for Windows?

Editors’ Review

Download.com staff
HelpDesk is web-based software designed to streamline customer support operations. It centralizes questions and answers in a knowledge database, allowing both staff and customers to efficiently find solutions and reuse standard responses.

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  • Pros

    • Web-based platform for accessibility
    • Simple handling of support questions
    • Structured knowledge database
    • Searchable concluded requests
    • Reuses knowledge for standard answers

  • Cons

    No Cons available

Icon of program: HelpDesk

HelpDesk for Windows

Download now

Used HelpDesk for Windows?

Explore More

Full Specifications

GENERAL
Release
Latest update
Version
2.0
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 10
  • Windows NT
  • Windows 2000
Additional Requirements
Windows NT/2000
POPULARITY
Total Downloads
2,263
Downloads Last Week
7
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Program available in other languages

Last Updated

User Reviews

1/5

1 User Votes

Developer’s Description

By Artisan Global Software
Answer your customers' questions easily with this software designed to assist your support staff.
HelpDesk is a Web-based software offering a simple way of handling support questions. Questions and answers are structured and gathered in a knowledge database. The customers and the support staff can search among concluded requests to find the answers to their questions. The knowledge gained from the solutions to previous problems is also reused in standard answers.
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