DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, and file attachments. DataTrack System improves productivity and workflow by automating the administration of service and support activities. Its automation subsystem consolidates and simplifies help desk tasks, such as work order escalation and routing, into one tool.
What's new in version 3.5.9908.1
Version 3.5.9908.1 added color labeling for work requests and improved responsiveness and keep-up-to-date with automated email notifications.
ReleaseJune 20, 2012
Date AddedJune 11, 2012
Operating SystemsWindows 2003, Windows 2000, Windows Vista, Windows 98, Windows Me, Windows, Windows NT, Windows Server 2008, Windows 7, Windows XP