A quick overview of ChatStat's main features: Live Chat Software--Live chat with visitors on your website using an intuitive instant messenger interface. Boost customer confidence, customer satisfaction, and customer loyalty. Web Analytics--ChatStat will collect and graph website data allowing you to get specific reports you need. Search Engine Keywords, Operator Productivity, Page ViewsÃ??? Remote Desktop Screen Sharing and Control--Provide effective assistance to your customers by viewing or controlling their computer screen remotely! You can view, click, and type for the customer. This feature allows you to provide quick and easy tech support; help someone locate a product; checkout on your ecommerce store,... The possibilities are limitless. Live Language Translation--Provide live assistance to your international customers. Speak with your international operators with accurate, real-time translations in 16 different languagesÃ??? Call Center with VoIP Call Backs--Visitors who don't want to text chat can request a "call back" and give you their phone number. Our call center with Skype integration makes calling back easy and affordable. Instant Messenger Aggregation--Our software provides business-class instant messenger aggregation capabilities so you can stay in touch with contacts on AOL, Yahoo, MSN, GoogleTalk, Skype, Jabber, and ICQ all from one program.
What's new in version 18.104.22.168
Version 22.214.171.124 adds direct support for GOTOASSIST screen sharing.