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Request Tracker 3.1

Quick specs
Price: Free to try (25-request storage limit); $149.00 to buy
Operating system: Windows 95, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 98
Date added: February 21, 2005
Total Downloads: 6,793
Downloads last week: 3
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Publisher's description

From CyberNiche Software :

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks of any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

Version 3.1 adds an archive/purge capability and the option to open archive files.

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Rich media and interactivity with Adobe Acrobat Connect Pro.

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