- Quick specs
- Price: Free
- Operating system: Windows 2000/XP/Vista
- Date added: September 03, 2008
- Total Downloads: 521
- Downloads last week: 8
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- Average user rating: Be the first to rate this product!
Publisher's description
From Lokad :Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required. This version is the first release on CNET Download.com.
What's new in this version:
This version is the first release on CNET Download.com.
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