Version: 2008
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IVM Telephone Answering Attendant 5.02

  • Quick specs
  • Price: Free to try (14-day trial); $76.00 to buy
  • Operating system: Windows 2003, Windows Vista, Windows Server 2008, Windows 7, Windows XP, Windows 2000
  • Date added: August 19, 2009
  • Total Downloads: 54,241
  • Downloads last week: 268
  • See full specifications
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Publisher's description

From NCH Software :

IVM is a telephone answering machine, voice mail, call attendant, and interactive voice response (IVR) program for Windows. It connects to the phone using a professional telephony board or directly to a VoIP service. This software is an effective voice mail, call attendant, info-line, audio text or autodial solution for small to medium businesses. Typical applications: Voicemail (from a single message to hundreds of voice mailboxes); Call attendant (using the menu call transfer features) to transfer and direct calls; Telephone information lines or AudioText type systems; In-coming caller ID logger or display; Automated telephone order taking; Automated telephone surveys (using the number entry features linked to a database); Credit card telephone account payment; Automated outbound call dial & message systems; Dial in computer control or information (dial in to test security alarm or to restart server). Main features include: Multiple telephone line support (1 - 64 lines simultaneously); Visual display for menu setup with drag and drop functionality; Caller ID logging and optional on-screen caller ID flash display; Call key select menus and ability for caller to enter numbers; Automatic message forward by e-mail or upload to Internet; Remote Access including toll-saver; full support for VoIP connections using the SIP protocol; Axon IP PBX auto detection when installed on the same server; Save in-coming messages as WAV files; automatic hours feature; Unlimited (selectable) out-going messages and menus; Call simulator to test systems offline; Automated outbound calls and messages; Unlimited voice mail boxes; Extended message play on key press including support for WAV, MP3 and a number of other formats; Text-to-Speech voice synthesis as an alternative to recording or importing WAV or MP3 files; Ability to open files or run other software to process data or report information; Free professionally voiced greetings.

Version 5.02 adds system backup option to create IVR file with all items included.

What's new in this version:

System backup option to create IVR file with all items included. (OGMs, mailboxes, system prompts, Plugins, Notes, Start OGM) Improved general menu structure, Improved set up options, reduced configuration needs and IVR flow. Better IVR examples

Rich media and interactivity with Adobe Acrobat Connect Pro.

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Turn personal or real-time data into interactive dashboards

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See more CNET content tagged:
VoIP,
WAV,
caller ID,
payment,
voicemail

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