- Quick specs
- Price: Free
- Operating system: Windows 2000/XP
- Date added: September 07, 2006
- Total Downloads: 4,129
- Downloads last week: 9
- See full specifications
- Average user rating: stars out of 2 votes
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Publisher's description
From SimpleIntranets :Built on the Microsoft .NET Framework, Simple Intranets Help Desk supports multiple database solution including Microsoft Access (included), SQL Server, and MySql. Also, it supports unlimited users, unlimited employees, unlimited administrators, and unlimited tickets. Some of the advanced features also included are: email notification, sms text messaging, online chat, online help documentation generator, and reporting that exports to CSV or Excel.
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User reviews
- Average user rating: 0 stars Not yet available
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Showing 2 of 2 user reviewsSee all 2 user reviews
This software version | All versions -
0 out of 1 people found this review helpful
Version: Free Intranet/Web Help Desk 1
"Great Product, Simple yet has the right features."
Pros: Nice look and feel, simple is what got me.
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Version: Free Intranet/Web Help Desk 1
"Admin interface is not admin friendly"
Pros: Not much, it is simple to the point of being unusable.
Cons: Too hard to administer users, there is no way to manage clients. I was unable to update a ticket assigned to me as an employee.
Summary: It needs a bit more functionality to be helpful to a real helpdesk
- See all 2 user reviews Write review
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