Used Free Intranet/Web Help Desk for Windows?


Editors’ Review

Download.com staff
Simple Intranets Help Desk efficiently manages databases, users, and employee support across your intranet and internet. Built on .NET Framework, it offers extensive capabilities.
  • Pros

    • Supports Access, SQL Server, and MySQL databases
    • Handles unlimited users, employees, and administrators
    • Includes email notification and SMS text messaging
    • Offers online chat and help documentation generation
    • Provides CSV and Excel export for reporting
  • Cons

    • No explicit mention of cloud-based deployment
    • Requires .NET Framework installation
    • Limited information on specific security features
    • No details on mobile application support
    • Documentation generator features are not detailed

Used Free Intranet/Web Help Desk for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
1
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 10
  • Windows XP
  • Windows 2000
Additional Requirements
Windows 2000/XP/2003 Server, .NET Framework 1.1
POPULARITY
Total Downloads
5,040
Downloads Last Week
8

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Last Updated


User Reviews

3.5/5

2 User Votes


Developer’s Description

Support and administer databases, users, and employees on the intranet and Internet.
Built on the Microsoft .NET Framework, Simple Intranets Help Desk supports multiple database solution including Microsoft Access (included), SQL Server, and MySql. Also, it supports unlimited users, unlimited employees, unlimited administrators, and unlimited tickets. Some of the advanced features also included are: email notification, sms text messaging, online chat, online help documentation generator, and reporting that exports to CSV or Excel.

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