Free Intranet/Web Help Desk for Windows

Used Free Intranet/Web Help Desk for Windows? Share your experience and help other users.

Developer’s Description

By SimpleIntranets

Support and administer databases, users, and employees on the intranet and Internet.

Built on the Microsoft .NET Framework, Simple Intranets Help Desk supports multiple database solution including Microsoft Access (included), SQL Server, and MySql. Also, it supports unlimited users, unlimited employees, unlimited administrators, and unlimited tickets. Some of the advanced features also included are: email notification, sms text messaging, online chat, online help documentation generator, and reporting that exports to CSV or Excel.

Free Intranet/Web Help Desk for Windows

Used Free Intranet/Web Help Desk for Windows? Share your experience and help other users.

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Full Specifications

GENERAL

Release: September 8, 2006

Latest update: August 24, 2015

Version: 1

OPERATING SYSTEMS

Platform: Windows

Operating System

Windows 10
Windows XP
Windows 2000

Additional Requirements: Windows 2000/XP/2003 Server, .NET Framework 1.1

POPULARITY

Total Downloads: 5,032

Downloads Last Week: 0

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Last Updated

User Reviews

3.5/5

2 User Votes

Admin interface is not admin friendly
chamorgaSeptember 10, 2008
Pros
Not much, it is simple to the point of being unusable.
Cons
Too hard to administer users, there is no way to manage clients. I was unable to update a ticket assigned to me as an employee.
Summary
It needs a bit more functionality to be helpful to a real helpdesk
Great Product, Simple yet has the right features.
seattlesky2001September 22, 2006
Pros
Nice look and feel, simple is what got me.
Cons
Summary