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Express Scribe

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All User Reviews
  • All versions:

    3.2 stars

    out of 66 votes

    • 5 star: 24
    • 4 star: 12
    • 3 star: 3
    • 2 star: 10
    • 1 star: 17
  • Current version:

    1.4 stars

    out of 5 votes

    • 5 star: 0
    • 4 star: 0
    • 3 star: 1
    • 2 star: 0
    • 1 star: 4
  • My rating:

    0 stars

    Write review

Results 1-5 of 5

  • 1.0 stars

    "eats your work can't undo the deletion of text"

    February 20, 2014  |   By mjname

    Version: Express Scribe 5.57

    Pros

    there isn't any

    Cons

    I accidentally selected over an hour of work, hit a key and it's all gone. hit the command z to undo and nothing, there is also no undo from the file menu. Searched the help no undo. I have the paid version. Hate the company hate the product.

    Summary

    find something else.

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  • 1.0 stars

    "Used to work great...but good luck reinstalling"

    December 4, 2013  |   By skypix777

    Version: Express Scribe 5.57

    Pros

    Effective hot keys for advancing/pausing/rewinding for typing from audio files, which it loads into its own interface
    installed easily (the first time)

    Cons

    I had problems and tried to reinstall. No luck. Then found out NCH, the company that produces it, loaded a huge amount of malware and other hooks into my system. Plus, after the version I had, which I had paid for, became corrupted, I could not reinstall from the company's own free download. It refused to work.
    Then came the fun: trying to uninstall the many programs it installed without my permission on my system. Even had a blue screen crash in the process.
    Tech support is abysmal...and I'm a paid customer. You pay extra for tech support, other than an email a week or so after you ask your question...and the answer was ridiculous. I asked, what should I do to reinstall the program? (before I found out what a hidden trojan monster it is). The answer I got back a week later: Try reinstalling from your original file...which was the same one the company offers for download, and which didn't work...which I had explained in a very long email to tech support!

    Summary

    This company has some insidious and unethical business practices. It puts NCH hooks all over your system. I edited my registry until I realized it was in thousands of edits, and I couldn'lt uninstall all of them, but did my best.
    I sent them an angry email. I don't expect to hear back.
    They took my money and delivered...problems.
    Very disappointed. I will never buy anything from NCH again, and recommend you do the same.
    A nasty, mean-spirited company.
    Tech support virtually less than worthless.
    Money well spent for the lesson, but I'll miss the working version I had for awhile...but won't miss the headache it caused me once my system started acting up.
    Windows 7 Pro 64 bit system.
    I read online that a Windows programmer spent an hour of hard work getting all the NCH bits and pieces out of his computer. He also said, Never again with NCH!

    Reply to this review Read reply (1)

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  • 1.0 stars

    "Pretty Much Useless"

    October 15, 2013  |   By NghtOwl

    Version: Express Scribe 5.57

    Pros

    Interface is neat

    Cons

    Keeps asking for payment, despite having downgraded to the free version.

    Free version does not allow one to load audio files. It's impossible to transcribe audio that you can't hear.

    Summary

    Corporate greed has ruined what used to be really good software.

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  • 3.0 stars

    "Amazing utility"

    September 30, 2013  |   By georgepaul666

    Version: Express Scribe 5.57

    Pros

    Easy to use and provides lots of hotkeys and shortcuts to increase the efficiency.

    Cons

    It ask to pay for any upgrade even after buying the utility.

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  • 1.0 stars

    "A shell of the former program"

    September 3, 2013  |   By Zerook

    Version: Express Scribe 5.57

    Pros

    -Used to have nice features that made it usable in both free and paid versions

    Cons

    -Lack of support
    -Bugs that cuts the time of the audio. Have seen people reprimanded for this in their work only to find it was the program's fault for the mistake
    -Very poor audio quality even in pro version
    -Asks to pay for any upgrades or updates after purchasing the program with no access or downloads to previous versions

    Summary

    I work as a transcription quality controller and always recommend people away from this program. Audio quality is a particular issue with this program. It is extremely poor to the point it distorts it and you're better off even just using the freeware VLC player to boost the sound and get crisp audio.

    Reply to this review Read replies (2)

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Results 1-5 of 5

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