VueScan for Windows

User Reviews

• Outstanding software

  GulfstreamVJanuary 24, 2018

  Pros

  Very easy to use. Lots of options. Sees new devices easily. Took 30 seconds to set up a new printer/scanner. Developer answers emails promptly. FAQ section answers most issues. New email function very useful.

  Cons

  None found after several years of use.

  Summary

  Spend the extra few dollars for professional version. Unlimited updates. In five+ years of using this program, I have never had a problem with the software. Had two questions that were expeditiously answered by email Strongly recommend.

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• This guy is a crook

  mikedemaio22November 11, 2017

  Pros

  NONE unless you like crashes and the rudest support ever

  Cons

  Buyer beware!!! This guy is a scam artist. He sells you software that crashes your computer and refuses to even refund the cost of the software. He replies with rude and offensive emails and does not even try to solve any issues. Not only do you waste your money but you risk permanent damage to your computer

  Summary

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• Saves good old working scanners from dumpster

  xxxeniSeptember 17, 2016

  Pros

  It's all good mostly. Good software to keep your old good scanner and to kick ass of manufacturers who play by the criminal rules of Planned Obsolescence.

  Cons

  The crop box only matches the top edge of the image and you have to manually adjust the side and the bottom edges to crop it correctly for the scanning job to be complete.

  Summary

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• Don't buy, you'll loose your money

  veronica-December 11, 2015

  Pros

  none, nothing works

  Cons

  We bought the product. It freezes the new PC with Windows 10 and the HP Officejet.

  Summary

  We spent hours to look over his website to solve the problem, but nothing worked. We wrote an email that it doesn't work for us and want our money back. Ed only did reply with a shortcut to the FAQ. We already went through this and told him we're too busy to go this over again. He replied in a very arrogant and sarcastic way. He seems a weird creature. I'm afraid I lost my money. Any one else with the same problem?

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• dont waste your time

  saytravelDecember 11, 2015

  Pros

  none...this is useless and not worth the time or interest

  Cons

  Junk software and requires id and numbers... useless

  Summary

  too many great apps and this is the worst.

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• FREE TRIAL STILL PUTS WATERMARKS THROUGHOUT THE SCAN

  somedaysoonishDecember 10, 2015

  Pros

  Would have been great if it did what it promised.

  Cons

  Unusable. "Free trial" has tiny watermarks a few millimeters apart that cover the whole document. What is the point of a free trial if I can't actually use the software to produce a file I can use? Swindles like this are the reason piracy exists.

  Summary

  Don't waste your time downloading the free trial if you want a scanned file you can actually use.

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• FREE TRIAL STILL PUTS WATERMARKS THROUGHOUT THE SCAN

  AndThisIsProbablyWhyDecember 10, 2015

  Pros

  Would have been great if it did what it promised.

  Cons

  Unusable. "Free trial" has tiny watermarks a few millimeters apart that cover the whole document. What is the point of a free trial if I can't actually use the software to produce a file I can use? Swindles like this are the reason piracy exists.

  Summary

  Don't waste your time downloading the free trial if you want a scanned file you can actually use.

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• NEW VERSION DOES NOT WORK AND NO SUPPORT

  azaceApril 23, 2015

  Pros

  NONE - updates are horrible

  Cons

  Everything. I had to go back to version 9.4.40 from 2014 to get a version that runs. Ed Hamrick was contacted 3/18 after the last "update" failed, and as of 4/25 has NOT done anything to fix the issues. He persists in blaming my scanner and my network without doing a single thing to fix the issues. He at one time told me I was rude, and another time said he never sold me his software, in spite of his mistake in reading my email wrong. I have contacted him 26 times with no help. The very first version worked great - now he doesn't seem to want to help the people that paid him $80 for software that updates into junk... and as previously noted he refuses to refund what you paid. Guess he thinks just because you downloaded it you want to use it for free. It is NOT hard to issue refunds and deactivate a license.

  Summary

  I would ONLY recommend version 9.4.40 which is the last version of this program I used that worked, Don't waste your time and money on this version.

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• ALL Sales are Final

  anollApril 22, 2015

  Pros

  None, none, none.

  Cons

  I bought VueScan under the impression that I would receive a free trial period. Less than 24 hours after purchasing it, I decided to buy a new scanner that would not require this software. I asked for a refund of my $80. Here was the software author, Mr. Hamrick's, response: "It's a lot of work for me to process refunds. That's another reason I make it possible for you to test it before deciding whether to buy it. This is why there are no refunds and all sales are final." It's hard work to process refunds? Isn't that part of having a business with customers?! The customer service is deplorable. I would not do any business with Mr. Hamrick again.

  Summary

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• DO NOT DOWNLOAD! INFESTED WITH MALEWARE!

  devkeoughJanuary 4, 2015

  Pros

  VueScan appears to be a competent scanning program...

  Cons

  but the the download file is infested with malware viruses! It downloaded something called "PC Pro Cleaner" on my laptop, so now I'm gonna have to do a system restore... thanks a lot.

  Summary

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