VizTerra Landscape Design Software for Windows

User Reviews

• poor customer service and a hassle to cancel

  homeowner 2December 11, 2015

  Pros

  allows interesting renderings

  Cons

  Had to upload to a different computer and there was no online support after usual business hours. So had to email and wait a day for a new product key. Unacceptable in software business to lock a client out of using a product they paid for and delay work. When I went to cancel the online cancellation didn't work and had to again write specifically to cancel to be told sorry but will be charged an additional month. The lead technical specialist specifically stated they prefer to only work with professional pool designers. If you're a homeowner thinking of purchasing this software to help design changes go faster with your professional pool /landscape architect think again and consider any alternative. Not customer friendly.

  Summary

  Poor choice of software for any homeowner.

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• IF YOUR COMPUTER WON'T LOAD IT YOUR OUT THE MONEY

  nwclFebruary 25, 2015

  Pros

  THIS COMPANY IS ABSOLUTELY TERRIBLE!

  Cons

  WARNING!!! IF YOUR COMPUTER DOES NOT HAVE THE CAPABILITY TO LOAD THIS YOU ARE OUT ALL THE MONEY THAT YOU PAID. "SORRY ITS NON REFUNDABLE AND WE CLEARLY STATE THAT IN OUR TERMS AND AGREEMENT THAT YOU CHECKED", says this company. Yes, the little box that we all check that's 10 pages of small text that is basically legal verbiage that none of us understand. Seriously, thank god I went for the monthly subscription and I'm only out $200 in 5 minutes as oppose to $1,000. What a terrible business model. The customer service amounted to a scared kid who couldn't answer any questions and just kept repeating the same line "sorry its in the terms in conditions that its non refundable". So to be clear not just the one time set up fee but the whole subscription as well is non refundable even if you purchsed it 5 minutes before.

  Summary

  WARNING!!! IF YOUR COMPUTER DOES NOT HAVE THE CAPABILITY TO LOAD THIS YOU ARE OUT ALL THE MONEY THAT YOU PAID. "SORRY ITS NON REFUNDABLE AND WE CLEARLY STATE THAT IN OUR TERMS AND AGREEMENT THAT YOU CHECKED", says this company. Yes, the little box that we all check that's 10 pages of small text that is basically legal verbiage that none of us understand. Seriously, thank god I went for the monthly subscription and I'm only out $200 in 5 minutes as oppose to $1,000. What a terrible business model. The customer service amounted to a scared kid who couldn't answer any questions and just kept repeating the same line "sorry its in the terms in conditions that its non refundable". So to be clear not just the one time set up fee but the whole subscription as well is non refundable even if you purchsed it 5 minutes before.

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• Really great software!

  sstudiosMay 18, 2009

  Pros

  I was blown away by the 3D presentation mode, a definite sales tool. It also had all the basics I needed to design a project from start to finish.

  Cons

  It was a little hard to learn at first.

  Summary

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• Amazing 3D visuals and ease of use

  LVDesignManMay 6, 2009

  Pros

  I started designing in 10 minutes and created a great design from scratch with no help. Online videos definitely filled in the gaps

  Cons

  I would love to see some more colors for things like roses.

  Summary

  For someone like me, with next to no computer design experience, this was a breakthrough. So easy to use, great system lots of support and videos. The demo is free and I am thinking about signing up soon. Do yourself a favor and download the demo, so you can at least check out the amazing visuals.

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