Used SmarterTicket for Windows?


Editors’ Review

Download.com staff
SmarterTicket 2.x provides advanced ticket tracking to streamline support department operations. It enhances agent performance and offers a comprehensive knowledge base, empowering customers to self-serve common issues.
  • Pros

    • Viewable ticket history.
    • Improved international support.
    • Intelligent ticket routing.
    • Advanced reporting features.
    • Fully featured Knowledge Base.
  • Cons

    No Cons available


Used SmarterTicket for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
2.x
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 10
  • Windows XP
  • Windows 2000
Additional Requirements
Windows 2000/XP/2003 Server, IIS 5, ASP.NET 1.1
POPULARITY
Total Downloads
1,531
Downloads Last Week
10

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Program available in other languages


Last Updated


User Reviews

1/5

2 User Votes


Developer’s Description

Take control of your support department with advanced ticket tracking.
SmarterTicket 2.x will streamline the performance of your sales and support agents through built in features like viewable ticket history, improved international support, intelligent routing, and advanced reporting. Also included is a fully featured Knowledge Base allowing your customers to find answers to common issues quickly and easily, in turn freeing your agents for more critical issues.

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