SharePoint Document Preview 2010 for Windows

User Reviews

• NOT RECOMMENDED -Websio Document Preview for SharePoint

  WTINetworksSeptember 17, 2013

  Pros

  It works initially.

  Cons

  This product really hosed our SharePoint installation when we extended the Web App using the Site Administration. Any sites that previously had the Doc Preview field would NOT come up. Then, the product would not uninstall completely. Thus, it would not reinstall correctly. It took quite while to clean up the mess. THE COMPANY OFFERS ABSOLUTELY NO SUPPORT AND THEY STATE THIS VERY CLEARLY!!! UNLESS YOU PURCHASE THE NEWEST VERSION AND PURCHASE SUPPORT. We could not get any support unless we paid $1700.00 for the new product and support. Yet, we only purchased our version less than a year ago. We refused and fixed the issue on our own. This is the reply I received from their Customer Center Manager (Mark Sheffer), "I understand that you want to receive our support for free, but it is impossible. We'll be glad to help you after you'll order the support." I wanted nothing for free, but it would be nice to speak with general support, a human being, or have an FAQ/KB to refer to.

  Summary

  DON'T DO BUSINESS WITH THIS COMPANY. THE WEBSITE, PRODUCT, INTALLATION INSTRUCTIONS, AND CUSTOMER SERVICE ARE LESS THAN IMPRESSIVE AND COST US A LOT OF TIME AND MONEY.

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