Service Desk Lite for Windows

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Key Details of Service Desk Lite

Manage customer complaints and service contracts.
Last updated on February 25, 2020
There have been 9 updates
Virus scan status:
Clean (it’s extremely likely that this software program is clean)

Developer’s Description

Manage customer complaints and service contracts.

ServiceDesk Lite is a free complaint management software for light usage. It is absolutely free for life without any limitations. You can create up to 3 free users.

It is a windows based simple & ready to use complaint management application. ServiceDesk Lite has basic yet all core features to effectively manage service complaints right from initiation to closure. The feature includes complaint registration, complaint assignment to service executive, tracking closure status, reporting tool, data backup utility, basic access control for user rights & unlimited data storage.

ServiceDesk Lite enables you to store data locally On-Premise. As it is a standalone application the data & the application resides on the same computer & it works without internet.

Service Desk Lite for Windows

Used Service Desk Lite for Windows? Share your experience and help other users.

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Full Specifications

GENERAL

Release: February 25, 2020

Latest update: February 25, 2020

Version: 2020.R.2.0

OPERATING SYSTEMS

Platform: Windows

Operating System

Windows Server
Windows XP
Windows 2003
Windows 8
Windows 7
Windows Vista
Windows 10

Additional Requirements: .Net Framework 2.0

POPULARITY

Total Downloads: 11,494

Downloads Last Week: 2

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Last Updated

User Reviews

4.9/5

8 User Votes

Managing complaints is easy
vishwa-IndJune 16, 2014
Pros
I can manage complaints as well as contracts .... looks good
Cons
..........
Summary
Good alternative to excel
ravi_kotak2089August 26, 2013
Pros
Simple software to manage equipment service contract details and complaints
Cons
I wish free edition should have had more features for contract management.
Summary
Good alternative to excel for managing service contracts and complaints
interesting option
debra621January 14, 2013
Pros
I found the shortcut option (+) quiet interesting, if I have to add some new data no need to close the window and open master window. This feature is unique from other software's
Cons
nothing to say
Summary
Very easy software
Simple and easy to use
Anthony_GrayJanuary 14, 2013
Pros
I am EPBS service provider and happy to share my experience about Organizer software. This is simple and up to the mark. By watching the video of the software my operator has understood the software and started using the software.
Cons
Didn't find any
Summary
I personally appreciate the work of Spinso about Organizer software.
software for maintaining complaints
Mac1109January 2, 2013
Pros
It's make my life more simpler because by using Organizer software now I can give prompt service to my customers.
Cons
None......
Summary
Its simple and user friendly software. Thanks to Spinso for giving such a excellent software.
Next day schedule
javed21January 2, 2013
Pros
Complaint pending report is very helpful for me to plan for my next day schedule
Cons
no problem as of now
Summary
maintains the date wise technician calls list
Pranali21January 1, 2013
Pros
I am Air Conditioner dealer and for me it is important to maintain and track which technician has attended which customer. This software solved my problem as its maintains the date wise technician calls list
Cons
nothing to say
Summary
Useful software for Computer hardware dealer
sachinsc1December 28, 2012
Pros
I am computer hardware dealer and I am using Organizer software. This software helps me a lot in my day to day work
Cons
It looks professional when I give compliant registration number to my customers and on that number I can track the complaint anytime.
Summary
Also I will get the pending calls and completed calls list. This is really good software.