Icon of program: ReadyDesk

ReadyDesk for Windows

By ReadyDeskTrial versionUser Rating

Key Details of ReadyDesk

  • Set up Web based help desk for your customer with live chat and remote desktop.
  • Last updated on July 18, 2017
  • Virus scan status:

    Clean (it's extremely likely that this software program is clean)


Developer's Description

Set up Web based help desk for your customer with live chat and remote desktop.
ReadyDesk is a completely web based help desk software solution that has powerful features to meet the demands of businesses of any size.With ReadyDesk you can offer your customers several options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse the support articles in the knowledge base for self service, create tickets automatically by sending you an email and even chat with you live online.Features include ticket tracking, customer portals, knowledge base, live chat, remote desktop asset management, network device discovery and inventory, billing, time tracking, scheduling, Active Directory/LDAP integration, billing, call management, code signing, localization, customization, attachments, incoming email-to-ticket, multi-language, news articles, reporting and charting, service level agreements (SLA), social media single sign-in, support contracts, surveys visitor tracking.

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Full Specifications

GENERAL
Release
July 18, 2017
Latest update
July 18, 2017
Version
9.4
OPERATING SYSTEMS
Platform
Windows
Operating System
Windows 7, Windows Vista, Windows 8, Windows 10, Windows XP
Additional Requirements
IIS, .Net framework 4.0 or above
POPULARITY
Total Downloads
302
Downloads Last Week
0

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User Reviews

1/5

1 User Votes