RBackup Remote Backup for Windows

User Reviews

• Do Not Buy! Very poor interface.

  CorpITadminOctober 1, 2013

  Pros

  Couple good techs, I feel sorry for them.

  Cons

  No centralized admin page. No automated client install, in fact you have to create the installer. No status indicators, you have to review dozens of log file to see what is going on if you can even tell. Will not complete backups in a reasonable time frame if you have a large data set. Might work on small deployments (under 100GB) but not medium to large, and then you will live in log files if you want to see any status. Wasn't able to run as a service, so now looking at task scheduler to automate, then you can't even open the client unless logged in as that service account. We were duped.

  Summary

  Don't buy into the millions sold mantra, that probably only because of how long this has been on the market. Not because of the product, while it may do what it needs to on the back end the software need a complete redo so users can actually interface with it. How can you have faith if you can't monitor it without looking all over the place at log files? Even then it tells you what was logged not what is currently happening. Even with the problems that other vendors have, Vembu, 3x, etc, I would take them over this any day.

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• Kludgy software. Move along.

  speerfissureOctober 1, 2007

  Pros

  Nothing to see here. This software has no positive attributes that I could find.

  Cons

  This software has been around to long without a complete rewrite. Sure, these guys have been in business a long time, so has Microsoft and you see how buggy they can be even with teams of programmers. This software is a bunch of small utilities which have been kludged together and called an application. We tried the software and it was difficult to setup, the documentation is attrocious: most of it is dated and not current with the latest release, simple answer to questions are hard to get answer for, misspellings are rampant, and you get conflicting answers from the staff of RBS.<p>I even called one night and a young lady answered. She kept making this blowing noise in the phone and I recognized the sound from smokers who exhale loudly. I asked her if she was smoking and she said, "Yeah, my dad owns the company, so we pretty much do what we want around here. There's only a couple of us here and everyone smokes, so it's no big deal."<p>She then went on to tell me things that later turned out not to be true, trying to make the sale it seemed to me.<p>Good luck with this software. Two thumbs down for me.

  Summary

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• Poor feature set, ridiculous price, move along, nothing here

  old_it_workerJune 15, 2006

  Pros

  Absolutely nothing (I am being 100% serious)

  Cons

  Where do I start? Terrible interface, looks like it was designed around 1985. Only works with Windows. But the real catcher... these people want $500 for this software when other companies are far more reasonable. Feel sorry for anyone that bites on this.

  Summary

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• My customers love this online backup, and I'm making money with it.

  JeffMOctober 10, 2005

  Pros

  I switched to RBackup from another application which was more expensive and a LOT of trouble, and just didn't work. RBackup is REALLY easy to install and configure. Even my ISP customers can do it by themselves. Online backup restores and backups are automatic. No problems. Tech support is GREAT at RBS. I'm retaining customers at a much higher rate offering online backup as a competetive edge, even over cheaper ISPs in my market who don't offer it. Buy RBackup. Save yourself a lot of time and just stop looking for something else. This is it.

  Cons

  I'm thinking... There's not much wrong with it. Maybe if it were free, that would be better.

  Summary

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• A good all-around package with many unique features

  teigemanMay 17, 2005

  Pros

  Good, clean client and server interface, tweak-able settings on a per-client basis for compression, encryption, retention, etc. Good Server management interface. Heck, they even permit you branding the product as your own. In my tests of several products over a few weeks, this software came out the clear choice.

  Cons

  ummm.... I wish it were a bit cheaper, but I found that you get what you pay for when it comes to commercial-grade software.

  Summary

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• I was extremely frustrated with the product.

  dfelderApril 14, 2005

  Pros

  Friendly tech support.

  Cons

  After spending countless hours I couldn't make the software work reliably. Even with tech support's assistance, the software continued to surprise me with new quirks. Backups have to work reliably or they're completely useless. I was forced to switch to tape.

  Summary

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• This is the actual client/server software used by many of these other listings.

  April 24, 2004

  Pros

  Cons

  Summary

  This is a great package. I'm very impressed with the tests and I'll buy it next week to set up an Online Backup Service myself. You can't do that with these other downloads. I also downloaded a few of the other "Remote Backup" packages listed here and discovered that many of them are only offering online backup services using THIS VERY software. Thus the price differences listed. This price is for the complete Client/Server package that you can use to start an online backup service, while the others are really just montly fees for the USE of this very Client with some other online backup service. Why not just by THIS software and do it yourself? THIS software is a complete Client/Server package, which these others have apparently bought and used to set up businesses. I'm not sure if these others should even be listed here at all, since they aren't selling software, rather, just a SERVICE (for a monthly fee) based on the real software, RBackup (this one.)

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• Wow, how did I do without it?

  JeffMMarch 2, 2004

  Pros

  Cons

  Summary

  This product has just saved my job. My laptop was stolen over the weekend with all my data on it, a day before a presentation to a new client. RBackup perfectly restored my files to a new computer over the Internet in under 20 minutes, right in the computer store, in time for my appointment. FANTASTIC product, GREAT support, stable and reliable. everyone should have this.

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• Good Product

  January 16, 2004

  Pros

  Cons

  Summary

  I would highly recommend this software. Easy to use and full of features. Their plugins make administration a breeze.

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• User-friendly AND reliable

  January 16, 2004

  Pros

  Cons

  Summary

  This software is by far the most user-friendly and reliable remote backup solution that I have tried. Reliability is a major factor in the industry, but so is competency. Rbackup is an easy solution for remote backups and a great way to go into business for yourself.

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