Icon of program: Rap-X

Rap-X for Windows

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Editors’ Review

Download.com staff
Rap-X is a robust web-based customer support application offering Helpdesk, Forum, and FAQ modules. Its cross-platform compatibility and extensive email integration enhance user support capabilities.

Top Recommended Alternative

  • Pros

    • Web-based customer support application
    • Includes Helpdesk, Forum, and FAQ views
    • Java-based for cross-platform installation
    • Supports multiple databases
    • Strong email integration for notifications and posting

  • Cons

    • Automated installer only for Windows
    • Customizable user interface is template-based
Icon of program: Rap-X

Rap-X for Windows

Download now

Used Rap-X for Windows?

Explore More

Full Specifications

GENERAL
Release
Latest update
Version
2.01
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 2000
  • Windows XP
  • Windows NT
  • Windows 10
Additional Requirements
Windows NT/2000/XP/2003 Server
POPULARITY
Total Downloads
7,704
Downloads Last Week
13
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Program available in other languages

Last Updated

User Reviews

5/5

1 User Votes

Developer’s Description

By Marcheka Software
Acquire a Web based customer support application.
Rap-X is a Web based customer support application. It features Helpdesk, Forum, and FAQ views. Written in Java, it can be installed on any operating system, and supports multiple databases. An automated installer is provided for Windows. Rap-X features strong e-mail integration. Notification e-mails are sent in response to user actions, and new Issues or Issue comments can be posted by e-mail. Template based, customizable user interface.
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