RadicalSafe for Mac

User Reviews

• they are totally hostile to customers

  jackandjillpailJune 24, 2007

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  This review was originally posted on VersionTracker.com.<br />WARNING: This Company Is Dead! Do Not Purchase this Software! Over three weeks ago I bought this hunk a junk. I had problems running it on my new Intel Mac Mini and wrote the support. No one answered. I wrote again after 15 days. Still no answer. It seems like they were happy to take my money but then they don't care. I found the following by searching for the developer, Bryan Lund: "We discovered the dark secret of all those shiny fancy Macs out there. A good portion of the Mac enthusiast that use them are really rude. Really, really rude. We had no idea the kind of mean hurtful things the readers...would say to us" This is probably due to the huge amount of criticism that Lund took on his blog some time ago (from what I've read) by customers who were dissatisfied with his products and wanted some kind of resolution to unending problems. Apparently Lund took those comments as personal attacks on himself. Here's further news by blogger Phill Ryu: "As you...screw your RadicalBreeze customers as well (the people who so generously enabled a half-assed developer to quit his day job and do quite well for years), you frame the entire thing in your favor and send out PRESS RELEASES ..." Again this apparently describes Lund's actions at the Macworld SF gathering in January of 2006 when he announced the "imminent" release of obvious vaporware "Formation II." I only wish I'd found out about this stuff *before* I bought this road apple disguised as a Mac app.

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• Radical Waste of Time

  johnny_toobadJanuary 9, 2006

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  This review was originally posted on VersionTracker.com.<br />By itself, there is not much wrong with RadicalSafe. The idea is sound, the layout is adequate for a first attempt (version 1x). It needs work, but is useable as it is now. Where it goes bad very fast is password corruption and database corruption; once that happens whatever you entered is gone forever. Since the whole idea is to be able to retrieve sensitive data when necessary, it kills the whole purpose. RadicalBreeze are unresponsive; there is no documentation with the app or on the website, and support is by eMail only. A forum used to exist but has been pulled without explanation. When I eMail them I get no response at all. Ever.

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