Used ProblemTracker for Windows?


Editors’ Review

Download.com staff
ProblemTracker is a web-based tool for managing business issues from tracking to resolution. It offers robust features for workflow, communication, and accountability.
  • Pros

    • Issue/bug/defect tracking database
    • User customizable features
    • Automated workflow capabilities
    • Metrics, charts, and graphs for analysis
    • Document version control system integration
  • Cons

    • External customer support availability not detailed
    • Initial setup details not provided
    • No mention of mobile application support
    • Limited information on scalability for large enterprises

Used ProblemTracker for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
5.5.4
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 2000
  • Windows 10
  • Windows NT
  • Windows 98
  • Windows XP
Additional Requirements
Windows 98/NT/2000/XP
POPULARITY
Total Downloads
180,477
Downloads Last Week
0

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Last Updated


User Reviews

4/5

1 User Votes


Developer’s Description

Keep track of business issues and automatically manage them to resolution.
ProblemTracker is a Web-based collaboration tool that helps companies keep track of business issues and automatically manage them to resolution. ProblemTracker offers tracking, workflow, process enforcement, status, communication, and accountability. These functionalities are provided through user customizable features such as issue/bug/defect database, dependent nested fields, automated workflow, metrics, attachments, email notification, external customer support, query and reporting, charts and graphs, and document version control system integration. ProblemTracker is available as installed software and hosted solution.

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