PhoneValet for Mac

Used PhoneValet for Mac? Share your experience and help other users.

Developer’s Description

By Parliant Corporation

Automate voice mail, recordings, call logging, and dialing with auto-attendant.

PhoneValet revolutionizes the way your busy home or small office uses the telephone. Keep using your existing standard lines and phones and enjoy features usually found only on expensive telephone switches. It's so affordable, easy to install and powerful that some small businesses get a Mac. PhoneValet includes software and hardware and has over 50 valuable features, including identifying callers, and getting you ready to talk, voice mail with call trees and automated attendant, building corporate memory through call histories and recordings, accurate and powerful dialing. PhoneValet revolutionizes the way your small business uses the phone. Let it answer, log, record, route, transfer, place and email calls for you today.

PhoneValet for Mac

Used PhoneValet for Mac? Share your experience and help other users.

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Full Specifications

GENERAL

Release: July 26, 2011

Latest update: June 5, 2015

Version: 6.0.5

OPERATING SYSTEMS

Platform: Mac

Operating System

Mac OS X 10.3.9
Mac OS X 10.6
Mac OS X
Mac OS X 10.5
Mac OS X 10.4

Additional Requirements: None

POPULARITY

Total Downloads: 832

Downloads Last Week: 0

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Program available in other languages

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Last Updated

User Reviews

3.9/5

19 User Votes

Most useful telephone accessory I've found.
Matthew TolchinNovember 9, 2009
Pros
Easy screening of callers, easy recording as needed, visual voicemail.
Cons
No big deal. Audio recording isn't as sophisticated as the combinaiton of Skype and Audio Hijack Pro.
Summary
It's hardware, people!!!!
Brass HammerJune 5, 2009
Pros
Cons
Summary
This review was originally posted on VersionTracker.com.<br />What the hell is this company doing selling "upgrades" to their software? The software primarily fixes bugs - in other words, pay the upgrade fee and maybe the hardware will work the way you though you were getting when you paid for it before. This product is a RIPOFF.
Wow! I can't believe I didn't get this years ago.
thanatopsisSeptember 19, 2008
Pros
Cons
Summary
This review was originally posted on VersionTracker.com.<br />I've only had this product a short while, but as far as I can tell it is excellent. I'm sure I'll think of missing features, but I like what I've seen so far. I can see this being incredibly beneficial to a small business. It might be overkill for my home use, but I love it. It is very functional, and dare I say, fun. I've set it up to ring through friends and other known numbers at certain times of the day, or to go to voicemail early in the morning with an option to ring through if it is important enough to wake me up. I've set it up so callers of unknown numbers have to press a number to ring through, otherwise they are routed directly to the voicemail. My phone never rings with an unwanted call anymore! I also get e-mails when I'm at work and somebody leaves a message on my home phone. And certain people get personalized voicemail greetings. Some say it is creepy, but I know they love it! :)
Poor Customer Service
reasthope2January 25, 2008
Pros
Cons
Summary
This review was originally posted on VersionTracker.com.<br />I have been having problems trying to configure Phonevalet Anywhere. I've gone back and forth with emails and am getting nowhere. At Macworld I met the owner and told him about my problems. I said his instructions on his website were difficult to understand, especially for a novice like me. His response to that was, "That's a fair comment." He said that configuring is confusing, but that if someone were knowledgeable on the subject it should take about three minute to set up Anywhere. I asked him if I could call him directly and have him walk me through it. His reply was, "Not really." I've spent $169.95 for the software and $59.95 for Anywhere and that is all I get.
Service Leaves Much To Be Desired
Brass HammerNovember 22, 2007
Pros
Cons
Summary
This review was originally posted on VersionTracker.com.<br />If you call them to buy something they are happy to take your call (and your money). If you call them with problems they won't talk to you. You must email them your problems. Considering the cost of this product and the fact that they charge for software upgrades on a piece of hardware, they is pretty poor.
iPhone compatibility is great
JJJ @ versiontrackerAugust 3, 2007
Pros
Cons
Summary
This review was originally posted on VersionTracker.com.<br />I have been using the "anywhere" feature for the iPhone for a week and it has been working like a charm.
great product and works with iPhone
JJJ @ versiontrackerJuly 27, 2007
Pros
Cons
Summary
This review was originally posted on VersionTracker.com.<br />PhoneValet is a great product. With the "anywhere" component a great way to access it via iPhone.
A real power-tool!
InterstinkJuly 16, 2007
Pros
Cons
Summary
This review was originally posted on VersionTracker.com.<br />We use phone valet for one of our offices and I cant say enough about this product. Works great, easy to setup even the most complicated of menu tree's. A full blown PBX system that rivals hardware costing 10X the price. We just ditched our Cisco PBX for phonevalet. It just works! I still hope they include a few more features: Dashboard widget for Call Activity, more page-hold features while caller is holding (Run applescripts during hold music).
Wonderful product, outstanding customer service,...
VersionTrackerUserOpinionJuly 7, 2007
Pros
Cons
Summary
...great company<br />This review was originally posted on VersionTracker.com.<br />I have to say this company has been incredibly responsive to any issues I may have had with the PhoneValet product. Although, expensive (for me), I could not have purchased a better system from a more wonderful company ~ one that delivers solid support for its products. The owner of the company has written me on weekends when I had questions about the product. He has gone overboard to ensure outstanding customer service. I can honestly say from my experience, I've had no better treatment by any other software company. Finally, I don't own stock in the company, I have no relations there. My experience has shown a very useful product . Along with just plain, old fashioned, honest to goodness fantastic customer service on a tremendous product.
PhoneValet -- Excellent software and Responsive...
nerdnase--2008December 18, 2006
Pros
Cons
Summary
...Support<br />This review was originally posted on VersionTracker.com.<br />I've had nothing but good experiences with this product, and on the odd occasion I've contacted customer support, they've been incredibly quick to respond--with an appropriate reply or solution. (e.g. I emailed a question early Sunday and had a response several hours later--<i>on a Sunday afternoon!</i>) I wish all software and support were so good.