myCareTrack for iOS

What is the myCareTrack app?

myCareTrack offers 24-hour safety for people who are working alone, in potentially hazardous environments, or feel vulnerable.

With individual user ID access, regular check-up calls, and easy duress activation, myCareTrack aims to quickly identify remote workers and individuals who may be in need of assistance.

How does it work?

When a worker commences a shift they check-in using the button on-screen and record a message advising of their movements. At this point they also schedule an automated check-up call following completion of their appointment.

If the check-up time is reached and the worker has not updated their status, Tunstalls PNC call management platform automatically dials the worker to request their user ID. If they do not answer their phone, PNC will call two more times before an alarm is raised to the 24-hour monitoring centre. If the worker does answer and successfully enter their ID, PNC will simply dial again at the next set time.

In an emergency the user can press their personal bluetooth pendant, worn around the neck or wrist, or the SOS button in the app, which will immediately connect to the monitoring centre, putting the wearer in voice contact with a trained operator who will assess the situation and contact the necessary responder to assist.

Using GPS location details, the care consultant is able to accurately locate the wearer and direct their responders to the precise location.

myCareTrack can also be customised for duress situations where silent monitoring is required for user safety, so as not to alert a potential offender.

Who is it for?

Tunstalls myCareTrack is suitable for people who work alone or feel vulnerable, including:

Older people

Those with long-term conditions

Community nurses

Care workers

Young children

Domestic violence sufferers

Night shift workers

Mobile workers

People with physical disabilities

Those who travel regularly

Features and benefits

Provides a safer working environment

Provides an easy to use 24/7 emergency call button

Provides extra reassurance to workers and supervisors

Supports workplace health and safety policies

Periodic GPS location information reported to Tunstall's PNC monitoring system

Simplified installation and central configuration support

Data connectivity option for faster check-in/out and location text messages

Check-in status bar for instant confirmation

Extensive activity reporting

To request a pin and monitoring plan:

e: sales@tunstallhealthcare.com.au

For assistance:

P: 1800 603 377

e: customerservice@tunstallhealthcare.com.au

w: www.tunstallhealthcare.com.au/solutions/mycaretrack