Used Medallia Mobile 3 for Android?


Medallia Mobile 3 Analysis

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Not written by CNET Staff.

Medallia Mobile 3 is a productivity application designed for Android devices, facilitating business processes and enhancing user engagement. It enables users to capture real-time feedback, analyze data, and manage customer interactions efficiently. The app supports Android versions 4.3 and above and is available in English, making it accessible to a wide range of users. Its user-friendly interface allows for seamless navigation and quick access to essential features, which include survey creation, response tracking, and performance analytics.

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This application integrates with existing Medallia platforms, enabling organizations to leverage customer insights effectively. Users can utilize its functionalities to gather feedback from various channels, ensuring that businesses stay responsive to customer needs. The app aims to enhance decision-making and promote a culture of continuous improvement within organizations. Overall, Medallia Mobile 3 serves as a valuable tool for businesses looking to optimize their customer engagement strategies.

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Medallia Mobile 3 0/4

Used Medallia Mobile 3 for Android?


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Full Specifications

GENERAL
Release
Latest update
Version
3.19.0
OPERATING SYSTEMS
Platform
Android
Operating System
Android 13.0
POPULARITY
Total Downloads
159
Downloads Last Week
0

Report Software

Program available in other languages


Last Updated


Developer’s Description

Medallia Mobile is the ultimate tool for closing the loop with customers fast.

Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time.

Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime:

Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee

Close the loop fast via email and phone

Call customers back and record call results

Quick email replies with starter templates, or forward to colleagues

View, close, or reopen alerts

Optimized case management actions and ability to assign a case to user and/or role

Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both

Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities.

Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place.

Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce.

About Medallia:

Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.

Medallia's solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.

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On behalf of the Medallia customer with which you are employed, affiliated, or associated, you're agreeing to the following terms when you install or use the Medallia Mobile app. This is a legally binding agreement, so please read it carefully: http://www.medallia.com/legal-terms-medallia-android-mobile-app/


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AI Assisted Content Disclosure

Content created and reviewed by Softonic with information obtained from Medallia, Inc., using AI.

CNET's editorial team was not involved in the creation of this content. Opinions, analysis and reviews were not provided by CNET.