Magento Help Desk for Webware

Used Magento Help Desk for Webware? Share your experience and help other users.

Key Details of Magento Help Desk

Receive support requests via email, customer account, contact form or a CMS page 24/7.
Last updated on February 29, 2024
There have been 9 updates
Virus scan status:
Clean (it’s extremely likely that this software program is clean)

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Developer’s Description

By Amasty

Receive support requests via email, customer account, contact form or a CMS page 24/7.

Simplify your support management by directing all communications with customers to a separate channel. Provide your support agents with a tool helping them to obtain detailed information on customers' issues.Set macros for quick answers;Fetch several email accounts at once;Customize tickets grid view;Attach files to tickets;Built in email templates.