Magento Help Desk for Webware

By Amasty
Paid
User Rating

Used Magento Help Desk for Webware? Share your experience and help other users.

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Developer’s Description

By Amasty

Receive support requests via email, customer account, contact form or a CMS page 24/7.

Simplify your support management by directing all communications with customers to a separate channel. Provide your support agents with a tool helping them to obtain detailed information on customers' issues.Set macros for quick answers;Fetch several email accounts at once;Customize tickets grid view;Attach files to tickets;Built in email templates.