JumpBox for the OTRS Trouble Ticketing System for Windows

Name: JumpBox for the OTRS Trouble Ticketing System
Rating: 4 (1 reviews)
Author: JumpBox

By JumpBox
Trial version
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Developer’s Description

By JumpBox

Manage customer telephone calls and e-mails.

OTRS is an Open Source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. OTRS is well known for being painful to install, but you'll never know it when you use a JumpBox. It's one click and about 2 minutes to having a full installation of OTRS ready and waiting to serve your customers.