Used ISLive for Windows?


Editors’ Review

Download.com staff
ISLive is a comprehensive web-based live help system. It connects customers with support agents, offering chat, file sharing, co-browsing, and discussion rooms. The system deploys quickly for immediate customer interaction.
  • Pros

    • Integrated chat, file sharing, and co-browsing features
    • Supports multiple concurrent operators
    • Brandable screens allow custom branding
    • Includes audible operator alerts
    • Rapid setup and deployment
  • Cons

    • No explicit mention of video chat
    • Lacks details on third-party CRM integrations
    • No mention of AI chatbot capabilities
    • Agent mobile application support not specified
    • Advanced analytics features are not described

Used ISLive for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
1.1.1
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 10
  • Windows XP
  • Windows 98
  • Windows 2000
  • Windows ME
  • Windows NT
  • Windows 95
Additional Requirements
Windows 95/98/Me/NT/2000/XP
POPULARITY
Total Downloads
2,067
Downloads Last Week
0

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Developer’s Description

Enable your customers to contact with customer support representatives on the Web.
ISLive is a live help system connecting customers with customer service agents over the Web. ISLive includes chat, file sharing, co-browsing of Web pages, and discussion rooms. Supports audible operator alerts, multiple operators, brandable screens, online status display, exit surveys, and e-mail forms. System contains everything needed to setup and run a live help system in minutes.

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